Support & Admin

FAQ & Contact

Frequently asked questions

About Us

01Who is Merkle?

Merkle is the trading name of Merkle Prime (Hong Kong) Limited (“Merkle”), a company incorporated in Hong Kong.

02What does Merkle do?

Merkle is a holding company. It has no business activities and does not offer any products or services, including trading, liquidity or other regulated services.

Enquiries

03How do I contact Merkle?

Please use the form below and include your name, company and a short description of your enquiry. We will respond using the email address you provide.

04How do I make a complaint?

Please use the form below and select “Complaint” as the enquiry type.

05Can I become a client of, or trade with, Merkle?

No. Merkle does not accept clients or counterparties and does not provide trading, liquidity or other regulated services.

Get in touch

If you have an enquiry for Merkle Prime (Hong Kong) Limited, please use the form below.